Manufacturer   :   Hey Song
There are options of payment methods:
- Bank Transfer Please note it will take 1 to 2 business days for banks to clear your payment after you complete money transfer.
- Pay online by Credit Card (DPS PxPay)
DPS Payment Express accepts VISA and MasterCard.
Please be noted that an additional 3% bank service fee will be applied when you pay by credit card.
- DPS Account2Account transfer
This online payment method supports most of online banking of NZ banks. It is a safe, reliable and convenient method to place your online order and making payment concurrently, without additional bank service charge.
Our Bank Account：
Bank ：ASB Bank
Account ：Blissful Trading Limited
DPS Payment Express is a PCI DSS compliant Visa and MasterCard certified solution, and is one of the most trusted services in NZ for real-time credit card processing. To find out more about DPS Payment Express please call 0800 PAYMENT or browse paymentexpress.com. Our website won't be able to process or store any details of your credit card or bank account.
If you have any question please Contact Us or call our service team at 021-1493168.
We'll do our best to get your order to you in the possible fastest and most cost effective manner. The shipping policies are as follows:
- When we receive your full payment we will email you a shipping confirmation. Please check shipping date, courier company and tracking number on the email.
- Delivery usually takes 1-2 days for Auckland metropolitan area and 3-5 days for other areas. Please inform us if you don't receive your order within this reasonable time.
- Please check the package when you receive your order. Take a photo of broken package before you sign to the courier driver and inform us immediately.
- Please note that delivery is not available on weekend and public holidays. We will ship on the following working day.
- If you are not at home, the driver will leave the parcel on the front doorstep or at the nearest location. If the driver cannot access your property, the courier driver will leave a notice in your mailbox for you to pick up the parcel at the depot.
- After receiving the parcel containing frozen products, please open the parcel and refrigerate the products as soon as possible.
--------------------------A warm reminding for placing orders：
- Our system will automatically calculate shipping fee for you. You can choose to pay the shipping fee for shipping order to you; or to avoid shipping fee by picking up at one of our stores.
Please note that we will email you a shipping confirmation only after having received full payment. Please show your shipping confirmation at our store if you choose picking up your order.
- Extra fee will apply for Rural area delivery. This extra charge is not included in free shipping promotions.
- Please contact us if your order is over 25KG. We will check the shipping fee for you.
- Please pay your order online only. Our store staffs won't accept payments for online orders. Please contact us should this cause any problem to your order.
If you have any question please Contact Us or call our service team at 021-1493168